Support
Stuck on something, or found a bug? We're here to help you get back on the pitch.
Contact us
Email support@localleaguesoccer.com. Tell us what happened, which phone you're on and, if you can, add a screenshot. We reply within a couple of working days.
LLS is run by Volomn LLC.
Help and common questions
How do I get started?
Download LLS for iPhone or Android, then create an account with your email, or tap “Continue with Apple” or “Continue with Google”. Next, build your card: pick your position and stronger foot. Then join your club with the invite link someone sent you, or paste the invite code in the app.
I didn't get my verification code
Check your spam or junk folder first, and make sure the email address is right. Still nothing after a few minutes? Tap “Resend code” on the verification screen in the app to get a new code.
I forgot my password
On the log-in screen, tap “Forgot password?”. We'll email you a code to set a new one. If you signed up with Apple or Google, just continue with them again.
Can anyone find my club?
No. Every club is private and invite-only. Outsiders can't see that it exists, who's in it or anything inside. To join one, you need an invite from a member.
Why does LLS ask for my location?
To check you in at the pitch on game day, and to check you're there when you report a goal or a card. LLS only uses your location while the app is open and never tracks you in the background. More in our Privacy Policy.
How do I turn off notifications?
Go to Profile → Notifications and turn off the kinds you don't want. To stop them all, turn off notifications for LLS in your phone's settings.
Delete your account
You can delete your LLS account and personal data at any time. You don't need to reinstall anything.
In the app
- Open LLS and go to Profile → Delete account.
- Read what's deleted and what stays, then confirm with your password. If you made your account with Apple or Google, confirm by signing in with them again.
If you own a club that has other members, you'll first need to make one of them the owner: open their profile in the club, tap Transfer ownership, and once they accept you can delete your account.
Without the app
Email support@localleaguesoccer.com from the email address on your account and ask us to delete it. We'll delete your account within 30 days and let you know when it's done.
What happens to your data
- Your personal data (name, email, phone, photos and profile details) is deleted.
- You leave every club. Past results, goals and awards stay in your clubs' history but show you as “Former player”, so your teammates' records still add up.
- Votes and ratings you already gave stay, anonymously.
- Database backups are kept for 30 days, after which deleted data is gone from them too.
The full details are in our Privacy Policy under How long we keep it.
Delete some of your data
You can remove some of your data and keep your account.
In the app
- Your photo: Profile → Edit profile, then remove your photo.
- Profile details: Profile → Edit profile, then clear any of the optional details (phone number, height, weight, date of birth, nationality, gender, shirt number and name) and save.
- Leave a club: open the club and leave it. Your past results stay in the club's history.
Anything else
Email support@localleaguesoccer.com from the email address on your account and tell us what you'd like deleted. We'll reply within one month, and let you know if anything has to stay (for example, results your clubs' tables depend on).
Privacy and terms
- Privacy Policy: what we collect, why, and your choices.
- Terms of Service: the rules for using LLS.